Shipping & Delivery

Where do you ship to?

We ship globally, please check the following countries! Kindly note that we do not ship to PO Boxes, APO or FPO addresses at this time.

Asia	East Asia	China,Mongolia, North Korea, South Korea, Japan.
	Southeast Asia	Philippines, Vietnam, Laos, Myanmar, Thailand, Malaysia, Brunei, Singapore, Indonesia, East Timor.
	South Asia	Nepal, Bhutan, Bangladesh, India, Pakistan, Sri Lanka, Maldives.
Middle-east		Afghanistan, Iraq, Syria, Jordan, Lebanon, Israel, Palestine, Saudi Arabia, Bahrain, Qatar, Kuwait, UAE, Oman, Yemen, Georgia, Armenia, Azerbaijan, Turkey, Cyprus.
Europe	Northern Europe	Finland, Denmark, Sweden, Norway, Iceland, Faroe Islands.
	Eastern Europe	Estonia, Latvia, Lithuania, Belarus, Russia, Ukraine, Moldova.
	Central Europe	Poland, Czech Republic, Slovakia, Hungary, Germany, Austria, Switzerland, Liechtenstein.
	Western Europe	Britain, Ireland, the Netherlands, Belgium, Luxembourg, France, Monaco.
	Southern Europe	Bulgaria, Serbia, Macedonia, Albania, Greece, Slovenia, Croatia, Italy, Vatican, San Marino, Malta, Spain, Portugal, Andorra.
Africa	North Africa	Egypt, Libya, Sudan, Tunisia, Algeria, Morocco, Azores, Madeira.
	East Africa	Ethiopia, Eritrea, Somalia, Djibouti, Kenya, Tanzania, Uganda, Rwanda, Burundi, Seychelles.
	Central Africa	Chad, Central African Republic, Cameroon, Equatorial Guinea, Gabon, Congo, Democratic Republic of the Congo, Sao Tome and Principe.
	West Africa	Mauritania, Senegal, Gambia, Mali, Burkina Faso, Guinea, Guinea-Bissau, Cape Verde, Sierra Leone, Liberia, Côte d’Ivoire, Ghana, Togo, Benin, Niger, Canary Islands.
	South Africa	Zambia, Angola, Zimbabwe, Malawi, Mozambique, Botswana, Namibia, South Africa, Swaziland, Lesotho, Madagascar, Comoros, Mauritius, Reunion Island.
Oceania		Australia, New Zealand, Papua New Guinea, Solomon Islands, Vanuatu, Micronesia, Mahal Islands, Nauru, Kiribati, Tuvalu, Samoa, Fiji Islands, Tonga, Cook Islands, Guam, New Caledonia Denia, French Polynesia, Pitcairn, Niue, Samoa.
North America	North America	Canada, the United States, Mexico, Greenland.
	Central America	Guatemala, Belize, El Salvador, Honduras, Nicaragua, Costa Rica, Panama.
	Caribbean	Bahamas, Cuba, Jamaica, Haiti, Dominican Republic, Antigua and Barbuda, Saint Christopher and Nevis, Dominica, Saint Lucia, Saint Vincent and the Grenadines, Grenada, Barbados, Trinidad and Tobago Nida and Tobago, Puerto Rico, British Virgin Islands, U.S. Virgin Islands, Anguilla, Montserrat, Martinique, Netherlands Antilles, Aruba, Turks and Caicos Islands, Cayman Islands, Bermuda.
South America	North	Colombia, Venezuela, Guyana, French Guiana, Suriname.
	Midwest	Ecuador, Peru, Bolivia.
	East	Brazil
	South	Chile, Argentina, Uruguay, Paraguay

What are the shipping fee and delivery timeline?

It will take 7-15 working days for delivery depends on your location.

Note: Due to the COVID-19's outbreak and less flight available, we have no ability to control the delivery time of each order, some orders may take longer than expected.

Shipping fee will occur when you place your order and you could choose either STANDARD or EXPRESS to deliver the parcel.

Shipping delays may occur due to holidays, natural disasters, or carrier delays. Please keep in mind holidays and weekends do not count as business days and should be considered when calculating shipping times.

Will I be charged duties and taxes?

The goods you ordered here is delivered from China. There may be duties and taxes incurred on your shipment that you will be responsible for.

Please note that Wigaholic does not have any control over these fees and we cannot advise as to what the costs will be, as they vary by country. For more information, please contact your local customs office.

Can I change or cancel my order once placed？

Please kindly note that as our team works hard to get your order dispatched as quickly as possible, we may not be able to cancel your order upon request.

If your order has not been shipped, please contact us with your order number. Please note for customized wig, once the order is placed, we are unable to cancel the order.

Can I refuse my shipment?

Should you choose to refuse the delivery of your order to avoid duties and taxes or if you change your mind, you will be responsible for the return shipping fee charged to wigaholic. Keep in mind that this amount is dependent on your country.

Can my parcel be redirected？

Please feel free to reach out to us within an hour of placing your order and we will try our best to accommodate the change before the order is processed. Kindly note that as our team works hard to get your order dispatched as quickly as possible, we are unable to guarantee the change. Once the order is shipped, Wigaholic is unable to change the address on our end.

If you wish to redirect your parcel, please contact the courier company with your order directly.